OUR SATISFACTION GUARANTEE FOR LEASHES AND TRAINING ACCESSORIES:
You will love your leash!
If you don’t, let us know and we’ll do our best to make you happy. This satisfaction guarantee means we will offer a replacement or refund your money within 30 days of purchase on like-new items.
LIFETIME WARRANTY:
If your lead/training accessory ever breaks or is damaged from regular use, simply contact Bold Lead Designs for a replacement or repair at no charge. Bold Lead Designs products are guaranteed against defects in materials and craftsmanship. There is no time limit. (Warranty is limited to replacement or repair of product only, and does not cover chewing, neglect, or misuse.) This is the best warranty in the industry.
FOR CUSTOM & SERVICE DOG EQUIPMENT:
We guarantee you will love our work. We will do our best to be sure you have the right equipment and a good fit. We promise to be here to answer any questions you have, and will do our best to make it right.
Due to the CUSTOM nature of the Mobility Support Harness, harness parts, and custom orders, REFUNDS ARE NOT AVAILABLE, however we promise to work with you to create the best equipment we can. We will repair, replace or exchange as deemed necessary.
Bold Lead Designs reserves the right to determine if a repair or replacement is covered by our warranty. Please see our website for complete details and contact information. (www.boldleaddesigns.com)
LIMITATION OF DAMAGES:
Guarantee/Warranty is limited to replacement or repair of product only. Bold Lead Designs, LLC, or its associates, cannot be responsible for any claims or liabilities beyond the scope of the guarantee. Chewing, neglect and misuse void all warranties. No other warranties, expressed or implied, are made. User assumes all responsibility for proper and safe use of product and care of animal. Customer pays for shipping for warranty claims.